DWP Payments 10 September
After the completion of our mergers with Perth and Kinross and Stirling Credit Unions last week, we are currently experiencing a technical issue which is resulting in DWP payments to Members being carried out manually rather than automatically.
We are sorry for any inconvenience this causes and ask for Members’ patience while we work to resolve this issue. Rest assured, these payments which will be paid into your accounts as soon as possible throughout the day.
Loan Interest 10 September
We are also aware that following the merger some loan balances for these members are displaying as higher than they were prior to the merger taking place due to an interest lump sum being added. Members can be assured there has been no change to their existing loan balances and no additional interest lumps sums have been added. We are working hard to resolve this issue in how the accounts are displayed and apologise for any inconvenience this error has caused.
