The Board of Directors held the monthly meeting remotely, where we were able to fully discuss and review the business of the credit union as normal.

The Acting CEO presented the Quarterly Business Plan and we discussed the short term impact on our strategy caused by the Covid-19 outbreak. We approved a range of policy updates and heard the Quarterly Compliance Monitoring report from the Compliance Officer. We also received an update on the Scotwest team who are working from home as we continue to offer the service required by our Members during these unprecedented times. The team remains in regular contact through online meetings and social media to keep in touch with any developments and to receive any assistance if required.

The Board were delighted with the overwhelmingly positive response in our recent Member Survey. Look out for the results on our social media pages and website over the coming weeks.

Finally, the Board discussed donations that Scotwest are looking to make to charities supporting the supply of protective equipment to NHS workers. We aim to make a decision on how to support in the coming days.