Repaying Your Loan
We understand that circumstances can change. If you find yourself struggling to keep up with your Scotwest loan repayments, please know that we are here to help.
If your repayments fall behind, we will email you from helpandsupport@scotwest.co.uk and send you a text message directing you to our new Member support portal. Through the portal, you can set up an affordable repayment plan and access helpful information on benefits, budgeting, and financial wellbeing.

Worried about debt?
At Scotwest, we help members who are struggling with their Scotwest loans. If you are experiencing debt problems, make sure that you get help straight away by speaking to your lender in the first instance before it spirals out of control. You can read guides on borrowing money and take the Debt Test from the team at Money Advice Scotland on our website here: scotwest.co.uk/borrowing-money
If you are concerned about your existing Scotwest debt, whether you are worrying about missing upcoming payments or current arrears on your loan account, you can speak with Sam or John on 0141 227 2390 or email
